Services

Business Transformation

Providing support to companies in making fundamental changes in how they run their business

Process Optimization

Helping organizations improve their efficiency by systematically optimizing their business processes

Customer Excellence

Assisting companies in their customer excellence journey by means of various activities

Business Modeling

Supporting start-ups and existing businesses in the (re)design of innovative business models

Project Management

Offering capabilities to help companies reach their project goals within the given constraints

Providing support to companies in making fundamental changes in how they run their business. Advising companies which changes would be required in the triangle people, processes and systems. The objective of these transformations is to help organizations to compete more effectively and to realize sustainable growth.
Implementing action plans and coaching staff and management of all levels in order to achieve a successful business transformation.

Helping organizations improve their efficiency by systematically optimizing their business processes. Optimized processes lead to optimized business goals. Most common goals are minimizing costs and maximizing efficiency. Benefits can be achieved in: market compliance, reduced risks, consistency, assured quality, streamlined operations, better used resources, end-to-end visibility.

Coaching and training staff in continuous improvement and how to realize time for truly value adding activities is often part of the recommended approach.

Assisting companies in their customer excellence journey by means of various services and complete customer centricity programs. Examples of activities are business process (re)design, feedback mechanisms, customer journey mapping and implementation of methods like Net Promoter Score (NPS). Providing tools how to integrate the voice of the customer (both internal and external) in day to day operations.
By putting the customer at the centre of everything a company does, the company ensures delivery of the product and/or service customers actually need and are willing to pay for.

Supporting startups and existing businesses with defining the global plan that defines what products and/or services the company is going to offer, how it is going to offer them, which market it is going to target, how their product will be sold and how to obtain income. Companies learn how to systematically understand, design and implement a new business model or analyze and renew an old one.
Discuss and get quick and comprehensive insight into a generic process to help design innovative business models by means of some powerful, simple and tested tools.

Offering project management capabilities to help companies reach their project goals within the given constraints of time and budget, adhering to the required quality standards. Facilitating commitment and productivity, removing obstacles, and motivating team members. Options to run projects from the start, as well as fulfill interim project manager roles.
Experience in different project management methodologies, is used to working in agile/scrum environments.
Certification includes PRINCE 2 Practitioner, as well as MSP Foundation.

Contact us

+971 (0) 58 674 3872

info@risingphoenixconsultancy.com

BUSINESS OPTIMIZATION

CONSULTANCY & PROJECT MANAGEMENT